Privacy policy

Effective Date: 14th January 2026

Motiwala Jewelry (operated by ABDUL MOTIWALA JEWELLERS LLP) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase with us.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

 

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment-related details (processed securely via third-party gateways; we do not store card or banking details)

b. Order & Transaction Information

  • Products purchased

  • Order history

  • Invoices and buyback-related records

c. Technical & Usage Information

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our website

 

 

2. How We Use Your Information

Your information is collected and used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Shipping and delivery coordination

  • Handling returns, refunds, cancellations, and buyback requests

  • Communicating order updates, confirmations, and customer support responses

  • Improving website functionality and customer experience

  • Complying with legal and regulatory requirements

 

 

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only with:

  • Trusted logistics partners for delivery

  • Secure payment gateway providers for transaction processing

  • Legal or regulatory authorities when required by law

All third parties are obligated to maintain confidentiality and use your information solely for the intended purpose.

 

 

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we take reasonable steps to safeguard your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance browsing experience

  • Analyze website traffic and usage trends

  • Remember user preferences

You may choose to disable cookies through your browser settings; however, this may affect certain website functionalities.

 

 

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Maintain business records

  • Comply with legal, tax, and regulatory obligations

 

 

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information, subject to legal and business requirements

To exercise these rights, please contact us using the details provided below.

 

 

8. Third-Party Links

Our website may contain links to third-party websites. Motiwala Jewelry is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any personal information.

 

 

9. Children’s Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

 

 

10. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised policy.

 

 

11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, please contact us:

ABDUL MOTIWALA JEWELLERS LLP
Shop No 1, Fortune Tower, Sir Jamshedji Jeejeebhoy Road, Byculla, Mumbai – 400008
Mobile: 09920157775 / 09920377775
Telephone: 022 40040707
Email: amotiwalajewels@gmail.com

 

 

Thank you for trusting Motiwala Jewelry. We are committed to safeguarding your privacy and ensuring a secure shopping experience.